Terms & Conditions

 

PROMOTIONAL TERMS

FREE AUSTRALIAN SHIPPING

1. Free delivery applies to all orders placed online at www.wallaces.com.au
2. This offer is only available online at Wallaces.com.au and is not redeemable in store.
3. Delivery usually costs $10.00 flat rate.
4. Free delivery will be automatically applied at checkout.
5. For full delivery information, please refer to our Shipping Policy
6. The discount cannot be used in conjunction with any other offer or promotion including staff discounts.
7. Wallaces reserves the right to change these terms and conditions on reasonable notice.
8. Promoter - Wallaces registered office 109 River Street, Ballina, NSW, 2478, Australia.
9. These terms and conditions are governed in accordance with the laws of Queensland, Australia.

10% DISCOUNT - EMAIL SIGN UP PROMOTION

1. 10% discount applies to orders placed online at Wallaces.com.au
2. This offer is only available online at Wallaces.com.au and is not redeemable in store.
3. Customer must enter the promotional code to redeem their discount. Promo codes are case sensitive.
4. Wallaces is not responsible for failure to apply the discount code, technical errors or other hardware issues which prevent a customer from redeeming their discount.
5. The discount has no cash value.
6. The discount cannot be used in conjunction with any other offer or promotion.
7. Wallaces reserves the right to change these terms and conditions on reasonable notice.
8. Promoter - Wallaces registered office 109 River Street, Ballina, NSW, 2478, Australia.
9. These terms and conditions are governed in accordance with the laws of Queensland, Australia.

WEBSITE TERMS OF SERVICE

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern Wallaces’ relationship with you in relation to your use of this website.

By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to ‘Wallaces’ and “You” and “Your” refers to you, the client, visitor, website user or person using our website.

AMENDMENT OF TERMS

We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and Wallaces rights and obligations to each other.

LIMITATION OF LIABILITY

It is an essential pre-condition to you using our website that you agree and accept that Wallaces is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

COMPETITION AND CONSUMER ACT

For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), Wallaces’ liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.

You must be over 18 years of age to use this website and to purchase any goods or services.

DELIVERY OF GOODS

Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment. Delivery may take between 2 and 8 days, depending on the delivery option. Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of Wallaces.  

RETURNS AND REFUNDS

Wallaces handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.

Should you wish to return your order, please notify us via our contact page or email within 30 days of purchase with a valid reason for return. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased (must receive back in our warehouse within 30 days of purchase). Unopened, unused goods, in their original condition and packaging will be refunded in full. Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at the discretion of Wallaces.

Please send your items and invoice using tracked shipping as lost parcels will not be the responsibility of Wallaces is not responsible for the cost of return shipping, or refunding original shipping costs.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at sales@wallaces.com.au.

Effective Date: 14th August 2019.

Wallace & Co Ballina PTY LTD. ABN 90051455835.